Terms & Conditions

Use Agreement, terms, and conditions applicable to the “Mazad By Motory” Direct Auction Platform for Selling Cars with Abdul Latif Jameel Technology Limited Liability Company, Commercial Registration No. 1010468872, referred hereinafter to as "the Company" or " Mazad By Motory".

Mazad by Motory is an application and website for online car auctions (hereinafter referred to as “Mazad by Motory”). It is a smartphone application and website for car auctions operated by Abdul Latif Jameel Technology Company Ltd., a limited liability company registered under Commercial Registration No. 1010468872, pursuant to its Articles of Association ratified by the notary public in Jeddah, Kingdom of Saudi Arabia. The company is located in Jeddah, KSA, and its website is: https://motorymazad.com/. It is hereinafter referred to as “the Company” or “Mazad by Motory.”These terms and conditions constitute a legally binding agreement between the Company and the user. This agreement and usage policy govern your use of the auction services via our website and the auction platform. As a user of the auction, you must read the Terms and Conditions and the Usage Policy carefully before using the auction services. If you do not agree to them, the site will automatically prevent you from completing the registration process as a bidder, and you will not be able to access the auction. By clicking "I confirm that I have read and agree to the terms and conditions and commit to complying with them," you acknowledge full awareness and understanding of their contents.You should also be aware that the Company reserves the right to amend these Terms and Conditions from time to time. The amendments will become effective immediately upon being posted on the website or the auction platform, without the need for prior notification. Continued access to bidding services and usage of the auction services after the amended terms have been posted shall constitute your acknowledgment and acceptance of the updated terms.

Additional or supplementary terms and conditions may also apply to the auctions on our website. These will be disclosed to the user, and in case of any conflict, the supplementary terms shall prevail.

First: Definitions

1. "We / speaker form / the Company / our website / Mazad by Motory / our platform / Motory" and similar context-specific terms refer to the Company.
2. "Online Auction" refers to the mobile app or the electronic platform via the website [https://motorymazad.com/], providing electronic public auction services for the sale of vehicles through the app or the website.
3. "Promissory Note": A legally binding financial pledge submitted electronically via Nafath, serving as an alternative to a cash deposit. It grants the Company the right to collect the stated value if the user violates the auction's terms and conditions.
4. Auction Types Provided by the Platform:
   • Instant Auctins: Results are annunced immediately to the highest bidder after the auction ends (including extensions), provided the price meets or exceeds the minimum set by the supplier.
   • Apprval Auctions: Auctins close at the scheduled time without extensions, and results are announced within 48 hours (two working days).
5. Opening and Closing of Instant Auctions are scheduled by the Company. The auction is awarded to the highest bidder (above the opening price and the reserve price) at closing time, as determined via the app or website.
6. Approval Auctions open and close at a fixed time without extension. The highest bidder is accepted 48 hours (two working days) after the auction closes, subject to the seller’s approval.
7. "Bidding" is the process of placing offers via the website or app, where users submit incrementally higher bids until the auction closes or results in a successful sale. Auction timing and outcomes (e.g., final price, winning bidder) are subject to the Company's terms and conditions.
8. "Bidder / You / User" refers to a natural or legal person expressing interest in bidding on cars through our website or app in accordance with the Company’s terms and conditions.
9. "Vehicle" refers to the car(s) or vehicle(s) listed on the auction platform for bidding and sale to the highest bidder.
10. "Vehicle Owner" refers to the person officially registered on the vehicle’s certificate or legally authorized to sell or transfer the vehicle, provided there are no legal restrictions preventing such action.
11. "Deposit Amount" is the amount required by the Company from the bidder to participate in the auctions on the platform.
12. "Transfer of Ownership and Completion of Sale" occurs within a specified period after the final bidder (winner) pays the winning bid amount via the platform. The buyer must complete the ownership transfer within 60 days from the date the buyer is added as an authorized user for the vehicle. Failure to comply entitles the original owner (seller) to take legal action to reclaim the vehicle without Company involvement or liability.
13. "Requirements and Conditions" include any terms set by the Company or legally required during or after the auction for ownership transfer. All parties involved commit to executing these terms in good faith, diligently, and as specified by the Company. Final auction closure at the highest bid does not imply automatic acceptance of the sale by the Company, which reserves the right to cancel or reject any bid or auction at its sole discretion.
14. "Damage / Risk / Liability" includes any harm not caused by the Company, such as full or partial damage to the vehicle, property, documents, transport means, parking areas, warehouses, etc.

Second: Vehicle Price Estimation on the Website or Application/Platform

1. The price estimates provided through our website or application/platform are primarily based on the price set by the seller/supplier and the information provided to us in the supply form regarding the vehicle(s) that the seller wishes to sell and list in the auction via our website or application/platform.
2. Before we list any vehicle on our website or application/platform, it undergoes an inspection conducted by trained technicians and experts.
3. As a bidder on the vehicle(s) listed on our website or application/platform, you are entitled to view the inspection report of the vehicle.
4. As a bidder on the vehicle(s) offered for sale via our website or application/platform, and in the event that you or your submitted bid wins the final auction round and the transaction is completed in accordance with the auction’s Terms and Conditions on our website, and once you fulfill all other obligations required of you by us, you will be considered the final buyer of the vehicle(s) you bid on. Accordingly, you accept all the Terms and Conditions available on our website, as well as the full terms of the sales contract provided below, in addition to any other legally required provisions.
5. We reserve the right to amend the Terms and Conditions from time to time. Amendments will become effective immediately upon being published on the website or application, without any obligation on our part to notify you. Continued access to the auction stage and use of the online auction services after the publication of the amended Terms and Conditions constitutes your acknowledgment, acceptance, and full commitment to comply with them in their updated form.
6. Sales conducted through the auction on our website and platform are considered legally valid and binding in all their contractual and legal effects, based on mutual offer and acceptance between the parties. All parties must fully cooperate to complete all elements of the sale — including inspection, acceptance, payment of the price to the vehicle owner, and transfer of ownership — up to the final legal procedures required.
7. Under the agreement between you and the Company as outlined in the Usage Policy and Terms and Conditions, the Company reserves the right to impose, waive, or modify any additional fees at any time, solely at the Company’s discretion. These fees may be changed or revised without your prior consent. Furthermore, the Company will make efforts to notify you of any applicable costs and company fees. However, if the Company is unable to reach you as a user, it is not obligated to ensure delivery of such notification. Therefore, you must review and stay updated with the Terms and Conditions before benefiting from the services.

Third: Sales Contract

1. After winning the auction in accordance with the Terms and Conditions, you are required to fully carry out all obligations stipulated in this contract, as well as all requirements and terms stated herein and/or on our website, and/or as required by law.
2. All necessary legal procedures will be arranged between you and the seller after you remit the full payment and settle any other obligations we may request from you and/or that may be required by law.
3. We will make every effort to organize and facilitate all necessary matters for completing the transaction in a timely manner following the closing of the auction and your win.
4. The purchase invoice will be issued either directly by the seller to the buyer, or by Mazad by Motory on behalf of the seller in the event that the seller has authorized us to do so.
5. An invoice for additional services will be issued in the buyer’s name by Mazad by Motory. This may include (administrative fees, transportation, storage, and ownership transfer). The invoice may also include certain expenses and additional fees as deemed necessary by Mazad by Motory.

Fourth: Payment of the Auction Amount to the Company's Account

1. You must pay the amount you bid in the auction through our website within seventy-two (72) hours from the announcement of the auction result. In addition to the bid amount, other payable amounts may apply, such as taxes, fees, administrative charges, transportation, handling, vehicle inspection, authentication of required government letters, and any other expenses necessary to complete the vehicle ownership transfer and fulfill all terms and conditions.
2. Payment of the auction amount must be made via bank transfer to one of the following accounts:

Abdul Latif Jameel Technology Co. Ltd.
Account Number: 577000010006080077744
Bank Name: Al Rajhi Bank
IBAN: SA5280000577608010077744

Abdul Latif Jameel Technology Co. Ltd.
Account Number: 001231616221
Bank Name: SABB Bank
IBAN: SA5045000000221231616001

3. Once we receive the transferred amount (the bid amount plus any other required charges or fees), we will begin coordinating between you and our vehicle supplier (the seller), and transfer the amount to the seller as per the agreed terms and conditions.
4. Vehicle documents will be handed over to you after confirming that all due amounts have been paid. The buyer must complete the transfer of the vehicle(s) to their name within sixty (60) days, after which the vehicle(s) will be delivered or transferred as per the agreed terms and conditions, and only after full fulfillment of all contractual and legal obligations required by Saudi regulations.
5. We may be delayed or unable to fulfill part or all of our obligations in a timely manner due to circumstances beyond our control. In such cases, we will not be held liable for any delays.
6. If, for any reason, the ownership transfer is not completed by the seller, or the seller withdraws from the sale, breaches supply obligations, the vehicle is fully or partially damaged, or the transaction is not completed within sixty (60) days of our receipt of your payment, we commit to notifying the seller of your request to refund the full amount paid, and the refund will be processed via bank transfer to the same account from which payment was made. We bear no further liability or obligation beyond this.
7. In cases involving multiple vehicles, partial delivery shall be considered depending on the circumstances. The final winning bidder/buyer agrees to cooperate with us and accept partial delivery and settlement, including offsetting between the amount transferred and the delivered vehicle(s). We will also coordinate with the seller to refund any outstanding balance or credit it to your account, based on your preference or according to the terms and conditions determined by us from time to time.
8. Your participation in the auction and payment of the bid amount shall be considered as your acceptance to release us from any liability, including but not limited to the general condition of the vehicle(s), inspection results, hidden defects, and acknowledgment that your only right — in case of delay, negligence, or failure to complete the transaction — is a refund of the exact bid amount paid and transferred from your bank account to ours. The inspection report provided is preliminary and does not cover hidden issues that may require test-driving to detect.
9. The vehicle inspection report is considered a visual preliminary inspection only. The company bears no responsibility for any remarks or hidden defects discovered later, whether upon receipt, during test-driving, or through third-party inspection centers. The buyer assumes full responsibility in this regard.
10. By bidding and winning the auction and completing the resulting commercial transaction, you are considered to have made an offer to purchase and are obligated to complete all subsequent requirements (including but not limited to vehicle insurance, requesting ownership transfer letters, or de-registration of the vehicle after payment of authentication fees if required by the supplier). You are also bound by all terms and conditions and are required to comply with our requests and legal obligations in order to complete the sales contract with the registered vehicle owner.
11. You are not allowed to withdraw from the transaction, and doing so will subject you to contractual and legal liabilities.
12. If you withdraw from the transaction, you will bear all losses and contractual/legal responsibilities, including but not limited to:

• (A) A deduction of 2,000 SAR per vehicle from your auction deposit, as agreed compensation between both parties for the Company’s incurred losses and for missing the opportunity to sell the vehicle to another buyer.
• (B) The Company reserves the right, under this contract and auction terms, to repeatedly offset any payable amount from your deposit, without restriction or condition, and deduct the applicable penalty. If the penalty exceeds the deposit, you will be required to pay the difference.
• (C) Your deposit must not fall below 5,000 SAR according to our records. You will not be allowed to participate in any future auctions unless you restore the full deposit amount as specified in this clause.

Fifth: As a Bidder in the Auction on Our Website and Platform, You Must:

1. Be legally capable of entering the auction and transferring the bid amount (to pay the seller) via bank transfer, and signing all documents necessary for transferring ownership.
2. Be at least 18 years old.
3. Not be legally prohibited — whether personally, as a company, or via platforms such as Absher — from purchasing or owning the vehicle(s) listed in the auction on our website.
4. Make every effort without delay to review, follow up, sign, and do everything necessary to complete the ownership transfer after transferring the full bid amount ("the vehicle(s) price").
5. Have completed the vehicle insurance as required by law to complete the sale and transfer of ownership. You must confirm your personal account information, and the buyer has the right to authorize another person (via a legal power of attorney) to act on their behalf or complete the sale procedures and vehicle receipt as per the requirements, terms, and conditions.
6. Acknowledge the accuracy of your personal information and accept full responsibility for all actions carried out on the website using your registration, username, and password.
7. As a bidder on the vehicle through our website, you acknowledge that the company has provided you access to the vehicle inspection report and/or the opportunity to view the vehicle through the “Mazad by Motory” mobile app as part of a due diligence inspection. Based on each case, your bid on a vehicle implies you are fully aware of its condition, and you may not claim otherwise.
8. If you are a natural person not prohibited from conducting commercial activities and wish to bid through our website and auction platform, you may submit a user request, access the auction site through our platform, join the auction, and place bids. This is conditional upon fulfilling the registration requirements, completing all mandatory data, uploading the necessary official documents, paying the auction security deposit, and transferring the bid amount due upon winning and closing of the auction — all while accepting the terms and conditions.
9. If you are a company with legal personality and are not legally prohibited from engaging in commercial activities, and wish to bid through our website and auction platform, you may submit a user request, access the auction site through our platform, join the auction, and place bids. This is conditional upon fulfilling the registration requirements, completing all mandatory data, uploading all required official documents, paying the auction security deposit, and transferring the bid amount due upon winning and closing of the auction — all while accepting the terms and conditions.
10. Examples of required conditions that may be requested from users of our website/platform include:

• A valid national ID and driver’s license for citizens.
• A valid residence permit and driver’s license for residents, with the purchase intended for personal use.
• Obtaining any required permits for certain vehicle types.
• Acknowledgement that residents may not own more than two vehicles.
• Residents may not assign auction wins to others.
• Payment must be made from the bidder’s personal bank account.
• For companies and legal entities: a valid commercial registration showing the activity of selling and buying vehicles or related businesses.
• Powers of attorney must comply with legal standards and be religiously valid, such as being issued by a notary public or certified by the Chamber of Commerce, and as required by the company from time to time.

Sixth: In certain cases, and without limitation, if we are unable to complete your registration as the legal owner of the vehicle awarded to you in the auction, the following procedures may apply:

• A deposit of SAR 2,000 per vehicle must be paid. The vehicle’s plate number and type should be included in the bank transfer details.
This deposit will only be refunded after submitting proof of successful ownership transfer.
• A promissory note may be requested from each registered customer, with a value of SAR 10,000. This serves as an additional guarantee for customers participating in auctions, alongside the SAR 5,000 auction security fee already collected.
• The SAR 2,000 deposit per vehicle will not be refunded until proof is provided that any outstanding violations on the vehicle (if applicable) have been cleared by finance.
• If the total value of violations on the vehicle exceeds SAR 2,000, the customer will be contacted to settle the difference. If the payment is not made within 3 business days, the promissory note will be enforced.

Instructions for Registering on the Motory Auction Website

1. Access the registration page of the electronic auction website through the available apps.
2. Choose the type of registration (Individual or Company).

Individual Registration:

• The national ID number (for citizens or residents) is registered and verified via the National Single Sign-On (Nafath), followed by the registration steps outlined in the app.
• The user is offered two options to complete the registration:
  A. Pay a security deposit of SAR 5,000 (the account will be automatically activated by the system after confirming the receipt of the amount within a maximum of 24 hours).
  B. Submit an electronic promissory note of SAR 15,000 via the Nafath service in accordance with the mechanism outlined in the app (the use of the promissory note is subject to review and approval by the company. The process must be completed through the National Single Sign-On using the user’s personal ID, and registration will not be considered complete until the note is confirmed valid by the system).

Company Registration:
A. Follow the steps outlined in the app.
B. Pay the company-specific auction security deposit using one of the following payment channels:

• Abdul Latif Jameel Technology Ltd.
  Account Number: 577000010006080077744
  Bank Name: Al Rajhi Bank
  IBAN: SA5280000577608010077744
• Abdul Latif Jameel Technology Ltd.
  Account Number: 001231616221
  Bank Name: SABB Bank
  IBAN: SA5045000000221231616001

C. Correctly fill out all mandatory information fields.

3. If the password is lost or forgotten and a message appears indicating that the ID/residence number and mobile number already exist, the password can be recovered by contacting the technical support department at 920013468.
4. For any issues logging in, users can directly contact technical support or call 920013468.
5. Only users registered on the online auction website may submit any comments, inquiries, or complaints after logging in to the site.

Delegation of Authority

1. If the seller agrees and according to their conditions, a third party may be authorized via a legal power of attorney issued by a notary public, in accordance with regulations. This allows the representative to complete the sale procedures, receive the vehicles, and carry out any other legally authorized acts. The delegating party must be registered on the website according to the terms and conditions.

Auction Terms and Conditions

1. Registration as a user on the auction website/application must be completed according to the aforementioned instructions.
2. Completion of the payment process or submission of an electronic promissory note via the "Nafath" service as a guarantee for fulfilling obligations. The note is treated as a security deposit in case of breach of conditions.
3. Familiarity with all government systems and regulations related to auction procedures and implementation, including the Traffic Law, its executive regulations, and all related instructions.

Inspection of Vehicle(s) Listed for Sale on Our Website/Auction Platform

1. You can review the vehicle inspection report(s) and available images through the Motory Auction app. You are fully responsible for inspecting the vehicles, reviewing their condition, and conducting a physical inspection at the designated location, time, and schedule—only if physical inspection is available. Each case will be handled individually as determined at the time.

2. The bidder is required to inspect the vehicles via the Motory Auction app, understand their condition, and be fully aware of all relevant details to eliminate ambiguity. Claims of inability to do so will not be accepted.
3. After conducting the inspection and acquiring full knowledge, you may participate in the auction and submit a purchase bid through our website and auction platform. Your participation in the bidding process is conclusive evidence of your full knowledge of the vehicle(s), your legal acceptance of their current condition and location (if applicable), and your awareness of all relevant details. Claims to the contrary will not be accepted.

Bidding and Submitting Purchase Offers

With reference to the above, purchase offers for auctioned vehicles are submitted through the mobile application or the online auction platform, using activated and verified personal accounts, and after paying the auction security deposit. This process must follow the live auction instructions, including:

1. The instant auction opens and closes at a specified time unless an extension is required by the supplier or deemed necessary by the company.
2. Approval-based auctions open and close at a fixed time and cannot be extended.
3. The vehicle(s) available for sale in the auction will be displayed.
4. Participants begin bidding on the vehicles.
5. Bidders may increase their purchase offer amount through the app or auction website during the auction period only.
6. Once the auction closes, the app or auction website will no longer accept bids or bid modifications.
7. Auction results will be determined and announced via the app or the website.
8. The auction winner is the individual who submits the highest bid (automatically) through the app or website.
9. The results of an instant auction will be announced immediately after it closes, and the winner will be notified via a message in their profile on the app.
10. The results of approval-based auctions will be announced 48 hours (two business days) after the auction closes, and the winner will be notified through their profile in the app.
11. Merely closing the auction with the highest bid does not imply company approval for the sale. The company may impose additional requirements based on the auction context and individual transaction, and the sale will only be completed upon full payment and title transfer between the seller and buyer.

Completion of Sale

1. The final completion of the sale is subject to the vehicle owner's approval unless otherwise stated.
2. If the sale is not completed at the auction price for any reason, a 15% VAT will be added to the final auction price, as well as to any additional charges such as administrative fees, late payment penalties, late pickup charges, storage fees, and any other amounts subject to tax under applicable regulations.
3. The auction winner must pay the vehicle price and any additional fees (including but not limited to administrative fees, transportation, storage, and title transfer) within 72 hours of the auction result announcement.
4. Payments must be made through the available payment channels.
5. Vehicle documents will be handed over to the auction winner only after all outstanding payments are fully settled.
6. The auction winner may register and own the vehicle(s) in their name, their company’s name, on their behalf, or on behalf of another party, as deemed appropriate, provided all applicable laws and regulations in the Kingdom of Saudi Arabia are followed.
7. Any additional terms and conditions may be applied based on the case and as determined by the company from time to time.

Failure of the Auction Winner to Complete the Purchase

If the auction winner fails to complete the purchase within three (3) business days from the date of the auction result announcement, or expresses unwillingness to complete the purchase and transfer the value of the vehicle(s) for personal reasons, the following actions shall be taken:

1. An amount of SAR 2,000 will be deducted from the auction security deposit, or the promissory note will be activated, for each vehicle the winner decides not to purchase. This is considered agreed-upon compensation between both parties for losses incurred by the company due to the missed opportunity to sell the vehicle to another buyer and the resulting decrease in its market value.
2. The buyer's account will be frozen until the deducted amount is settled.
3. If this occurs more than once, the customer's account will be permanently deactivated and banned from participating in auctions. The customer will be liable to compensate the company with SAR 2,000 per vehicle. The company reserves the right to block any bidder from accessing our website or auction platform or participating in future auctions—unless a settlement is reached, based on the company’s discretion and without any liability on the company.
4. Once 24 hours have passed after receiving the vehicle, the buyer shall not be entitled to return the vehicle or cancel the sale due to differences in specifications or inspection results between the vehicle as listed on the platform and the vehicle received. The buyer is not entitled to any compensation or claims in this regard.
5. With the company’s, seller’s, and winning bidder’s consent, if the original owner of the vehicle requests, the buyer may be registered as the active user of the vehicle immediately upon payment, until ownership is officially transferred and the original owner's name is removed.
6. The buyer must provide proof of ownership transfer from the traffic department within seven (7) business days from the date of transferring the auction amount for the purchased vehicle(s). For vehicles requiring ownership transfer or license plate issuance (e.g., new cars), failure to provide such proof gives the company the right to confiscate the specific deposit or auction security deposit as deemed fair and appropriate by the company. The buyer will also bear full legal liability toward the company and/or any third party.
7. The buyer agrees and commits to transferring vehicle ownership within sixty (60) days from the date of being added as the active user. Failure to do so shall be considered a withdrawal from the purchase. The company is then entitled to deduct SAR 2,000 per vehicle for which ownership has not been transferred, or record it as a debit against the buyer’s account, as the company sees fit.
8. The buyer acknowledges full personal responsibility for all legal obligations including security, legal, traffic violations, damage, and others as of the date of sale, including settling any traffic violations registered against the vehicle.
9. If the buyer fails to remove the original owner's name and transfer ownership within the specified time, the original vehicle owner and any affected third party have the right to initiate legal and regulatory action. This may include reporting to official authorities, deregistering license plates, removing ownership from the original owner, seizing the vehicle, and holding the buyer accountable for any resulting fees—without further notice.
10. The buyer must collect and/or remove the vehicle(s) from their location within seven (7) business days from being added as the active user. Failure to do so entitles the company to charge a parking fee of SAR 60 per day for each delayed vehicle. The buyer is also obligated to submit documents proving that ownership was removed from the original owner within sixty (60) days from being added as the active user.
11. Vehicle handover and release permits will be issued to the buyer personally or to their legally authorized representative upon presenting a verified and accepted receipt. If the buyer fails to collect the vehicle within seven (7) business days from becoming the active user (or fails to insure the vehicle within 3 business days after the auction closes), the company will move the vehicle to a storage yard and start charging SAR 60 per day for storage. If the storage fees exceed the vehicle's value, the company has the right to resell the vehicle and keep the proceeds. The buyer will not be entitled to claim the vehicle or its value. The company also reserves the right to seek compensation for any damage or losses resulting from the buyer’s failure or delay in fulfilling obligations, as the company deems fair.
12. The company will refund the security deposit or any remaining balance—after deducting any dues owed to the company by the buyer (based on company records)—via bank transfer to the same account from which the payment was made or the one listed in the buyer’s profile on our website.

General Terms, Conditions, Obligations, and Final Provisions

1. The user is solely responsible for the accuracy and safety of their name, information, uploaded documents, access code, active mobile number, and all personal data entered upon account creation and throughout the duration of their registration on the site.
2. The site user acknowledges that no one else has access to their secret login code and assumes sole responsibility for remembering it and ensuring it is not disclosed or used by others. In the event of forgetting or wanting to change the password, only the user can access our website and auction platform to retrieve or reset it.
3. The company reserves the right to determine, suspend, or terminate any services offered by the site, prevent users from accessing it, or take electronic or legal action without prior notice. It may also cancel inactive or unverified accounts. The company may ban or disqualify any individual from the auction in cases of fraud, forgery, system violations in Saudi Arabia, submission of incorrect information, use of invalid payment methods, breach of auction rules or company instructions, or for any other reason the company deems fair and appropriate.
4. If a technical or system failure occurs that cannot be resolved or controlled, the company may close the site, extend the auction, or cancel/postpone it for any reason until the issue is resolved. The company will handle such situations transparently and fairly. Users will be notified, to the extent possible, of the issue, and by using the platform, the user grants the company full trust in this regard and waives any right to claim compensation of any kind.
5. The user agrees to be contacted and notified, where possible, in the event of a technical issue. The bidder waives the right to claim any damages due to the issue and grants the company the right to change any or all auction terms and conditions at any time without prior notice. The user/bidder commits to complying with these changes. If the user refuses, they may withdraw from the auction/platform/company website, provided they have fulfilled all obligations up to that point, including to third parties such as government agencies, the traffic department, insurance companies, or any good-faith third party not explicitly listed.
6. The registered user and bidder on the auction platform affirms the legality and accuracy of their personal information and assumes full responsibility for using the site and auction platform and all activities linked to their account.
7. The user agrees not to misuse the site or its settings in any way, directly or indirectly, and to respect the privacy of the platform and its users. The user shall adhere to the stated terms and conditions and any additional terms posted during use, abide by best practices, act in good faith, and avoid harm. They must protect confidentiality, not disclose secrets, or harm the site, its owners, users, or any third party—including on social media, newspapers, magazines, or other media inside or outside Saudi Arabia.
8. By accessing the platform and submitting a purchase offer, the user acknowledges and agrees to all auction procedures and terms, committing to fully execute them in good faith without harming others directly or indirectly.
9. The company shall not be held liable to the user or any third party under any circumstances. The user may not claim ignorance of a vehicle’s condition. The company, its owners, and staff do not provide any verbal or written guarantees about the vehicles listed. Inspection reports and vehicle photos are only for general guidance, and no warranty is implied. The user/bidder is not entitled to compensation for defects discovered after receiving the vehicle.

Terms & Conditions – “Sell Your Car” Service

By using the “Sell Your Car” service, you agree to the following terms:

1. User Responsibility for Vehicle Information

• The seller is fully responsible for entering accurate and complete vehicle details via the app, including:
  
  • Basic vehicle information
  • Simplified inspection details
  • Minimum selling price
    
• Mazad by Motory does not review or verify submitted information.
• Any inaccurate, misleading, or illegal content may result in:
  • Auction/listing cancellation without refund
  • Legal action in accordance with the laws of Saudi Arabia

2. Vehicle Identification Number (VIN) & Mojaz Report

• A valid VIN is required to retrieve the vehicle’s Mojaz report.
• A valid Mojaz report is mandatory to list a car for sale.
• Vehicles without a Mojaz report or with an invalid VIN will not be accepted.

3. Vehicle Condition & Inspection

• Mazad by Motory does not conduct any vehicle inspection.
• The seller must:
  • Enter all required details accurately
  • Complete all inspection points within the app
  • Upload clear photos, a video (optional), and any third-party inspection reports (optional)
• The seller is fully responsible for the accuracy and authenticity of all submitted information and files.
• Providing false or misleading information may result in:
  • Auction/listing cancellation

  • Financial penalties, including deduction of the SAR 300 service fee paid at the time of listing

4. Ownership & Compliance Requirements

• The seller must:
  • Be the legal and rightful owner of the vehicle
  • Use their own Mazad account for the listing
• For vehicles older than three years:
  • A valid periodic inspection certificate is required
  • Registration must be valid with at least 14 days remaining before expiry

5. Right to Cancel & Apply Penalties

Mazad by Motory may cancel any auction or sale if:

• False or misleading information is provided
• Ownership, registration, or inspection requirements are not met

Penalties may include:

• Financial fines
• Deduction of the SAR 300 listing fee
• Account restrictions

6. Paid Service

• “Sell Your Car” is a paid, non-refundable service
• No refunds are issued for:
  • Seller cancellations
  • Listing rejections due to policy violations

7. Responsibilities

• The role of Mazad by Motory is limited to providing an online platform to facilitate auctions between sellers and buyers.
• Mazad by Motory bears no legal or technical responsibility for the vehicle’s condition, ownership, or legal status.
• The buyer is solely responsible for final verification before completing any purchase.
• The seller is obligated to complete the sale if the set price or higher is reached.
• The seller undertakes not to list the vehicle on any other platform while it is listed on the Mazad by Motory platform.
• Mazad by Motory does not issue tax invoices for the sale, as the sale is conducted by a private individual.
• The winning bid amount is paid to Mazad by Motory, after which the amount will be transferred to the seller upon completion of the ownership transfer and delivery of the vehicle to the buyer. If the buyer fails to pay for the vehicle within 24 hours of the auction’s end, a penalty of SAR 2,000 per vehicle will be applied, deducted from the auction deposit or collected via execution of a promissory note.
• If the vehicle is sold and the buyer does not pay the vehicle value within three business days, the sale will be cancelled and the auction registration fee will be refunded to the seller.

This agreement was made in good faith to govern operations via our website and live auction platform. Both parties agree on the dispute resolution mechanism as follows:

1. Commitment to good faith, full confidentiality, and non-disclosure.
2. Any dispute, claim, or conflict arising from this agreement, usage policy, its breach, termination, enforcement, interpretation, validity, use of the company’s site or auction platform, or any services provided—or any other disagreement ("Disputes")—shall first be resolved amicably. If unresolved within 30 days (or any other agreed period) from the date of the dispute, and if informal negotiation fails, the dispute will be settled by the competent court in Jeddah.
3. Both parties agree to maintain confidentiality of their relationship, including this agreement and any disputes, and not to defame, publish complaints, legal notices, or imply or hint at disputes in any form—including social media. The user grants the company full rights to seek legal recourse in Saudi Arabia or elsewhere and claim damages resulting from defamatory acts on social platforms or harm directed at the company, its owners, staff, or managers in any way.
4. Accordingly, both parties agree in good faith, and Allah is the best witness and grantor of success.