Terms & Conditions

Mazad by Motory Platform User Agreement and General Terms and Conditions
RECITALS
WHEREAS, the “Mazad by Motory” Platform is a digital platform operated by Abdul Latif Jameel Technology Company Limited, through which Vehicles available for sale are listed and offered through electronic Auctions in accordance with the Terms and Conditions set forth in this Agreement;
WHEREAS, Users have the right to access the Platform for various purposes, including viewing, browsing, or monitoring auctions, and may, upon fulfilling the registration and eligibility requirements set out in this Agreement, participate as Bidders in such Auctions; and/or as sellers through the “Sell Your Car” service;
WHEREAS, these Terms and Conditions govern the use of the Platform and the relationship between the Company and each User and/or Bidder;
NOW, THEREFORE, the User’s access to or use of the Platform shall constitute an acknowledgment that they have read, understood, and agreed to be bound by this Agreement and by any amendments or updates published by the Company on the Platform from time to time, which shall become effective and binding upon publication.

ACCEPTANCE OF TERMS AND AMENDMENTS
1. These Terms and Conditions constitute a legally binding agreement between the Company and any person accessing or using the Platform (“User”), including those registering to participate in auctions (“Bidder”), governing the use of the Auction Services provided through the Platform.
2. The User/Bidder must carefully read these Terms and Conditions and the Usage Policy before using the Auction Services.
3. Continuing registration or use of the Platform constitutes the User’s/Bidder’s explicit consent to be bound by all provisions herein.
4. If the User/Bidder does not agree to these Terms and Conditions, the Platform shall automatically restrict the completion of registration as a Bidder, and the User shall not be permitted to access or participate in any auction.
5. By clicking “I confirm that I have read and agree to the Terms and Conditions,” the User/Bidder acknowledges that they have read, understood, and accepted this Agreement in its entirety, having full knowledge of its contents, and irrevocably waives any right to claim lack of understanding, ignorance, or misinterpretation thereof..
6. The Company may amend these Terms and Conditions at any time, and such amendments shall become effective and binding immediately upon publication on the website or Platform without the need for prior notice.
7. Continued access to or use of the Platform or Auction Services after the publication of amendments constitutes the User’s/Bidder’s acknowledgment and acceptance of the updated version.
8. The Company may also apply additional or supplementary terms for specific Auctions or services, which will be disclosed to the User/Bidder.
9. In the event of any conflict between this Agreement and such supplementary terms, the supplementary terms shall prevail to the extent of the conflict.

DISPLAY OF AUCTION AND VEHICLES ON THE PLATFORM
The Platform displays all Vehicles available for bidding, whether the Auctions are current, upcoming, or completed. The Platform publishes information related to each Auction, including, without limitation, the Auction Type, scheduled time, and number of bids submitted. It also provides the available information concerning the Vehicles listed in the Auction, such as their location, make, model year, color, and other relevant details, in addition to the available images and inspection reports.
The Platform may also provide a summary report option containing the Vehicle’s history since its entry into the Kingdom (if available), for a fee as specified on the Platform and the Application.

DEFINITIONS
In this Agreement, unless the context otherwise requires, the following words and expressions shall have the following meanings:
“Agreement” means all the terms and conditions set forth herein that govern the relationship between the User or the Bidder and the Company, including the Platform Usage Policy, as well as all annexes, schedules, and any amendments or updates published by the Company on the Platform from time to time. All such documents shall be read together as a single, integrated whole and collectively constitute a legally binding agreement between the Company and the User upon the User’s acceptance thereof or continued use of the Platform.
“Applicable Law” means all laws, regulations, rules, and directives in force in the Kingdom of Saudi Arabia, including, without limitation, those relating to commercial, civil, tax, zakat, customs, bankruptcy, consumer protection, and traffic systems.
“Auction Services” means all services provided by the Company through the Platform to enable Users to access, view, participate in, or complete vehicle auctions, including but not limited to registration, listing of Vehicles, bidding, determining winning bids, payment processing, coordination of ownership transfer, and any related support or administrative services.
“Auction Types” means the mechanisms in which Auctions are conducted under this Agreement, as follows: (a) Live Auction: an Auction with a specified duration that is automatically extended for a few additional minutes upon expiry in the event bids are placed within the last five (5) minutes, or as the Platform deems appropriate to allow the submission of final bids. The Company may include Vehicles that have been bid on, or other Vehicles as mutually agreed with the Supplier. (b) Closed Auction: an Auction with a fixed duration that ends automatically upon expiry without extension, wherein the Supplier shall provide the Company and the Bidders with confirmation of the winning bids within two (2) Business Days. (c) “Sell Your Car” Auction: an individual Auction conducted under specific terms and conditions applicable thereto, as set out in the relevant section of this Agreement.
“Auction” means the electronic auction organized and managed by the Company through Mazad by Motory, in which Vehicles allocated for sale are offered and made available for electronic public bidding in accordance with the procedures and work mechanism set forth in this Agreement.
“Bidder” means any User, whether a natural or legal person, who has completed the registration requirements on Mazad by Motory, and is authorized by the Company to participate in auctions, submit bids, and compete for the purchase of Vehicles through the Platform in accordance with the Terms and Conditions set forth in the Agreement.
“Bidding” means the process carried out by a User through the Platform (via the website or mobile application) to place offers by submitting incrementally higher bids on a Vehicle, until the relevant Auction closes and/or results in a successful sale. The timing, conduct, and outcome of each Auction — including the final price and winning Bidder — shall be governed by the Company’s Terms and Conditions.
“Business Day” means any day on which banks in the Kingdom are generally open for the conduct of banking business.
“Buyer” means the Bidder to whom the Auction is awarded at its close and whose bid is accepted as the Winning Bid, and who thereby becomes legally obligated to pay the full Auction Price and complete the sale and Transfer of Ownership of the Vehicle, in accordance with the applicable laws and regulations of the Kingdom of Saudi Arabia and the terms and conditions of this Agreement.
“Company” means Abdul Latif Jameel Technology Company Limited, a limited liability company duly incorporated and registered in the Kingdom of Saudi Arabia under Commercial Registration No. 1010468872, Unified Number 7007598431, and VAT Number 310084293100003, having its registered address at Al Madinah Al Munawarah Road, Al Hamra District, Jeddah 23324 – 4667, Kingdom of Saudi Arabia. The Company may also be referred to herein, as the context requires and without limitation, as “we,” “us,” “our,” “the Company,” “our Website,” “our Platform”.
“Competent Authorities” means any ministries, government agencies, public bodies, judicial, regulatory, or administrative authorities in the Kingdom of Saudi Arabia having jurisdiction over the subject matter of this Agreement, including without limitation the Ministry of Commerce, the Saudi Traffic Department (Moroor), the Zakat, Tax and Customs Authority (ZATCA), the Ministry of Interior, the Saudi Central Bank (SAMA), and any other authority legally empowered to issue or enforce relevant regulations.
“Deposit Amount” means the amount determined by the Company and required from the Bidder as a security deposit to enable participation in Auctions conducted through the Platform, in accordance with the Terms and Conditions of this Agreement.
“Effective Date” means the date on which this Agreement is accepted by the User through the Platform by clicking “I Agree” or any equivalent confirmation.
“Kingdom” or “Territory” means the Kingdom of Saudi Arabia.
“Mazad by Motory” or the “Application” or the “Platform” means the digital system owned and operated by the Company Limited, including its mobile application and website (https://motorymazad.com), which provides users with access to online car auction services, registration, bidding, payment, and all related functionalities and features.
“Promissory Note” means a legally binding financial instrument submitted electronically through the National Single Sign-On (Nafath) system, serving as an alternative to a cash deposit, and granting the Company the right to collect the stated value in the event of the User’s breach of the auction’s Terms and Conditions.
“Supplier” means any person or entity that allocates or provides Vehicle(s) to the Company for listing and sale through the Auction on the Platform, under this Agreement, and in accordance with the applicable Terms and Conditions.
“Transfer of Ownership” means the formal and lawful process by which the legal ownership of the Vehicle is transferred from the Vehicle Owner to the Buyer, in accordance with the applicable laws and regulations of the Kingdom of Saudi Arabia.
“User” means any natural or legal person who downloads, accesses, registers, or uses Mazad by Motory, in any manner or for any purpose, whether to participate in auctions, browse listings, view information, or otherwise interact with the Platform.
“VAT” means the value-added tax applicable in the Kingdom of Saudi Arabia pursuant to the VAT Implementing Regulations issued by the Zakat, Tax and Customs Authority (“ZATCA”).
“Vehicle Owner” means any natural or legal person who is either (i) the sole legal and beneficial owner of the Vehicle, free from any liens, pledges, encumbrances, or third-party rights; or (ii) duly authorized by the legal owner to sell, transfer, or otherwise dispose of the Vehicle, provided that no legal restriction prevents such action.
“Vehicle” means any car or motor vehicle listed on the Platform for the purpose of bidding and potential sale through an Auction, pursuant to the terms and conditions of this Agreement.

USER REGISTRATION AND ACCOUNT ACTIVATION
1. Initiation of Registration. Following download of the mobile application to the User’s device or access to the Company’s website, and upon the User’s expression of intent to participate in Auctions available on the Platform, the User shall access the Bidder registration page on the Platform and duly complete the Platform’s prescribed registration form with all required information, accurately and in full.
2. Registration Type. The User shall select the applicable registration type: Individual or Company.
3. Identity Verification: (a) Individuals: The User shall enter the national ID/residency ID number (as applicable), and then follow the registration steps displayed in the Platform or the Application. (b) Companies: The User shall enter the Company’s commercial registration number and then follow the registration steps displayed in the Platform or the Application. The Platform/Application shall carry out the identity verification through the National Single Sign-On service (Nafath) with respect to Individuals, and through Nafith with respect to Companies, for the purpose of verifying the validity of the commercial registration and confirming the permitted business activity.
a. Financial Guarantee (Pre-Auction Requirement). Prior to participating in any Auction, the User, whether a Company or an Individual, shall complete one of the following options to finalize registration, which constitutes a mandatory condition for participation. Accordingly, the User shall not be permitted to access or participate in any subsequent Auction in the event that the value of the Financial Guarantee is reduced as a result of any deduction made in accordance with these Terms and Conditions: Deposit Amount: Payment of a Deposit Amount in the amount of SAR 5,000. The account will be activated automatically by the system upon confirmation of receipt within a maximum of twenty-four (24) hours.
b. Promissory Note: Submission of an electronic Promissory Note in the amount of SAR 15,000 via the Nafith electronic enforcement instruments platform, in accordance with the mechanism set out in the application. Use of the Promissory Note is subject to review and approval by the Company. The process must be completed through Nafith using the User’s personal ID, and registration shall not be deemed complete until the note is verified and confirmed as valid by the Platform.
4. Payment of Auction Entry Deposit: The User shall pay the specified Auction Entry Deposit Amount using the IBAN provided through the Platform.
5. Support and Account Recovery. For password recovery in the event of loss or forgotten credentials, including where a message indicates that the ID/residency number and mobile number already exist, or for assistance with any login issues, the User may contact the technical support department at 920013468.
6. Communications and Submissions. Only Users registered on the online Auction website may submit comments, inquiries, or complaints, and such submissions shall be made after logging in to the site.
7. Seller Participation Fee: Participation as a seller in the “Sell Your Car” service on the Platform shall be subject to a non-refundable fee in the amount of SAR 175, provided that all terms and conditions applicable to such service are satisfied.

TERM AND TERMINATION
1. Term of the Agreement:
The provisions of this Agreement shall take effect and become binding as of the date on which the User accepts the Terms and Conditions through the Platform (the “Effective Date”). This Agreement shall remain valid and enforceable for as long as the User continues to use the Platform or remains registered thereon as a User or Bidder. The Agreement shall be deemed automatically renewed for successive periods as long as the User continues to use the Platform.
2. Termination of the Agreement:
a. The Company may, at its sole discretion and without prior notice, suspend, restrict, or terminate this Agreement, or the User’s account or access to the Platform, in whole or in part, in any of the following cases:
i. Violation of any provision of this Agreement or of the applicable laws and regulations of the Kingdom.
ii. Submission of false, misleading, or incomplete information or data.
iii. Misuse of the Platform or commission of any act involving fraud, forgery, or conduct detrimental to the reputation of the Company, the Platform, or its Users.
iv. Breach of any financial or regulatory obligation arising from participation in auctions through the Platform.
b. The User may terminate this Agreement at any time by deleting their account or ceasing to use the Platform, provided that the User has fulfilled all financial and regulatory obligations owed to the Company and any other relevant parties, including, without limitation, competent governmental authorities, vehicle owners, or suppliers.
3. Effects of Termination:
Termination of this Agreement shall not affect any rights, obligations, or liabilities accrued prior to the date of termination, including, without limitation, obligations relating to payment of the purchase price, transfer of ownership, or any other financial or legal obligations enforceable under this Agreement or under the applicable laws and regulations of the Kingdom of Saudi Arabia.

VEHICLE LISTING AND PRICE ESTIMATION
1. Basis of Price Estimation: The price estimates displayed on the Platform for Vehicles offered for Auction are primarily based on the price determined by the Supplier or the Vehicle Owner for sale through the Platform.
2. Vehicle Inspection. Prior to listing any Vehicle for Auction on the Platform, the Company, through its qualified technicians and experts, shall conduct a professional inspection of the Vehicle.
3. Access to Inspection Information. Any Bidder interested in a Vehicle listed on the Platform shall have the right to review the Vehicle’s inspection report, all available related information, and the accompanying images displayed on the Platform before submitting a bid.
4. Legal Effect of Auction Sale. A sale concluded through the Company’s website or Platform shall constitute a valid and legally binding transaction under Sharia and applicable law, producing all legal and contractual effects of a binding offer and acceptance between the parties. The parties shall cooperate fully to complete all essential elements of the sale, including inspection, acceptance, payment of the purchase price to the Vehicle Owner, and transfer of ownership in accordance with the applicable legal and regulatory requirements.

OBLIGATIONS OF THE BIDDER
1. The Bidder shall be legally competent and authorized to participate in the Auction, have the financial ability to pay the bid amount using the mechanism stipulated in this agreement, and sign all documents necessary for completion of the sale and Transfer of Ownership.
2. The Bidder must be at least eighteen (18) years old.
3. The Bidder shall not be subject to any legal restriction—whether personally, corporately, or through any governmental or digital platform (including Absher)—that prevents the purchase or ownership of vehicles offered on the Platform.
4. The Bidder must submit all papers and documents required by the Platform.
5. Following full payment of the Auction Price, the Bidder shall, without delay, exercise due diligence to complete all legal and administrative procedures required for the sale and ownership transfer, including signing, submitting, and fulfilling any documentation or governmental requirements necessary to effect such transfer.
6. The Bidder shall fulfill all mandatory vehicle insurance requirements in accordance with the Applicable Laws in the Kingdom, as a condition for completing the sale and transfer of ownership, including obtaining insurance in the name of the Vehicle Owner if required upon renewal of the vehicle registration.
7. The Bidder shall ensure that all registration data, uploaded documents, and personal information are true, accurate, and complete, and shall bear full responsibility for any actions or transactions conducted through their registered account, username, or password.
8. The Buyer may authorize a third party, by means of a valid Power of Attorney issued by a notary public or certified by the Chamber of Commerce, to complete the sale and vehicle receipt on their behalf, subject to the Company’s approval and applicable laws.
9. All payments shall be made exclusively from the Bidder’s personal or corporate bank account corresponding to the registration information on the Platform.
10. The Bidder shall comply with all instructions, auction procedures, and terms announced by the Company on the Platform at the time of each Auction.

GENERAL PROVISIONS AND OBLIGATIONS
1. Terms shall be interpreted in accordance with the definitions contained in this Agreement and the Platform Policies. These Terms apply to all electronic auction operations and to the “Sell Your Car” service provided by the Company within the Kingdom of Saudi Arabia.
2. Registration requires an active account and the submission of valid and accurate information. The Company reserves the right, at its sole discretion, to reject, suspend, or cancel any registration.
3. Subject to the Company’s approval and in accordance with applicable laws and regulations, the Buyer or the Seller may authorize a third party as provided for under this Agreement. The Principal shall remain fully liable for all acts and omissions of their representative or authorized agent.
4. Registration as a bidder on the Platform shall include payment of the required security deposit or issuance of an electronic promissory note via the Nafith service as a guarantee for the fulfillment of obligations, subject to the Company’s approval. The promissory note shall be treated as a security deposit in the event of any breach of these Terms and Conditions.
5. The closure of an auction at the highest bid price shall not constitute final approval of the sale. The Company reserves the right, at its sole discretion, to close, cancel, or disqualify any bid or auction at any time.
6. Sale Agreement:
a. The sale shall be deemed concluded in favor of the Winning Bidder immediately upon the closure of the relevant Auction and the Company’s confirmation of the winning bid, in accordance with the provisions of this Agreement and the applicable Terms and Conditions.
b. The Winning Bidder shall be obligated to pay the full Bid Amount together with all applicable fees and charges through the approved payment channels within the prescribed time periods announced on the Platform and herein this Agreement. Such payment shall constitute the Winning Bidder’s express acceptance of the Sale Agreement and acknowledgment of these Terms and Conditions.
c. The Buyer shall fulfill all of their obligations and complete all statutory, administrative, and procedural requirements necessary to finalize the transaction and transfer ownership of the Vehicle, as stipulated herein, on the Platform, and under the relevant laws and regulations.
d. The Company, acting through Mazad by Motory, shall, within the scope of the authorization granted to it, coordinate all actions and formalities required to complete the transaction within a reasonable period following the closure of the Auction.
e. The Invoice for the Sale Price shall be issued by the Seller directly to the Buyer, or by Mazad by Motory on behalf of the Seller, where such authorization has been duly granted by the Seller.
f. A separate Invoice for Additional Services shall be issued by Mazad by Motory in the name of the Buyer for any supplementary services rendered, including but not limited to administrative fees, transportation, storage, and ownership transfer, and may include any further costs or service charges as published on the Platform.
7. Completion of Sale and Transfer of Ownership
a. The vehicle documents shall be delivered to the Buyer after verifying that all amounts due from the Buyer have been fully settled.
b. The Buyer shall complete the transfer of ownership within sixty (60) days from the date of being added as the actual user or from the date of vehicle receipt, whichever occurs first. Failure to do so shall be deemed a withdrawal from the purchase and shall entitle the Company to deduct an amount of SAR 2,000 for each Vehicle whose ownership has not been transferred, or to record the amount as a debit against the Buyer.
c. With the consent of the Company and the Seller, the Buyer may be registered as the actual user until the transfer of ownership is completed within the prescribed period.
8. Inspection Condition:
a. The provided inspection is preliminary and visual only and does not cover hidden defects or those discoverable only through detailed inspection or test driving.
b. After twenty-four (24) hours from receipt of the vehicle, the Buyer shall have no right to request a return or cancellation of the sale for any differences in specifications or inspection results, nor to claim any compensation.
c. The Buyer’s sole and exclusive remedy, in the event of any delay, failure, or non-completion of the transaction for any reason, shall be limited to a refund of the transferred auction amount only.
9. Default by the Winning Bidder:
a. If the Winning Bidder fails to complete the purchase within three (3) business days from the announcement of results or declines to proceed, SAR 2,000 shall be deducted from the auction entry deposit, or a promissory note of the same value shall be enforced per vehicle as agreed liquidated damages.
b. The Buyer’s account shall be suspended until payment of any deducted balance or difference.
c. In the event of repeated default or failure to complete purchases for any reason, the Company shall have the right to partially or permanently suspend the user’s account and prohibit participation in current or future auctions. The user shall remain liable to pay SAR 2,000 per vehicle. The Company may, at its discretion, reinstate the account upon settlement of the issue, without incurring any liability.
10. Post-Delivery Obligations:
a. The Buyer must provide proof of ownership transfer from the official traffic records within seven (7) business days whenever delivery is conditioned upon completion of the transfer or issuance of vehicle plates (for new vehicles). In the event of the Buyer’s breach of this obligation, the Company shall have the right to deduct an amount of Two Thousand Saudi Riyals (SAR 2,000) per vehicle from the auction security deposit, or to enforce the Promissory Note, and to hold the Buyer fully liable for all statutory obligations arising therefrom.
b. The Buyer shall bear sole responsibility for all legal, security, traffic, and financial obligations related to the vehicle from the date of receipt of the vehicle, including any subsequent violations.
c. The Buyer shall collect or remove the vehicle within seven (7) business days from being added as the actual user. Otherwise, parking or storage fees of sixty Saudi Riyals (SAR 60) per day shall apply. The Company may move the vehicle to a storage facility, and if accumulated fees exceed the vehicle’s value, the Company may resell the vehicle, retain the proceeds, and claim any resulting losses or damages.
d. The vehicle or the exit permit shall be delivered to the Buyer or to the Buyer’s duly authorized representative pursuant to an authorization approved by the Company.
e. The Company shall refund any remaining balance of the security deposit upon the Buyer’s written request, or through the Application, to fully close the Buyer’s account. Such refund shall be made after deducting any amounts due to the Company in accordance with its records and shall be transferred to the Buyer’s registered or originating bank account.
11. If the Buyer fails to complete the transfer of vehicle ownership within the prescribed period, the registered owner of the vehicle or any interested party, including the Company, shall have the right to take all legal and regulatory measures, such as reporting to competent authorities, deregistering or cancelling the vehicle’s license plates, impounding or removing the vehicle from its location, or any other action deemed appropriate by the relevant authorities or the Company. The Buyer shall bear all resulting costs, fees, fines, and liabilities, without any responsibility on the part of the Company.
12. Platform Management and Technical Issues:
a. The Company may restrict, suspend, or terminate services, deny access, or delete inactive accounts without prior notice, and may disqualify any person or cancel bids in cases of fraud, forgery, violation of applicable laws, or for any other fair and reasonable reason at its sole discretion.
b. In the event of a technical failure or any issue beyond immediate control, the Company may suspend, extend, cancel, or postpone any auction until the issue is resolved, notify users where reasonably possible, and shall bear no liability or obligation for any compensation.
c. The user acknowledges and agrees that the Company may amend these Terms and Conditions, in whole or in part, without prior notice. The user shall comply with all such amendments and may withdraw from the Platform provided that all obligations to the Company and any third parties have been fully settled.
13. General Terms and Conditions of the Auction:
a. Accuracy of Information: The User shall be solely responsible for the accuracy, completeness, and validity of all data, documents, and contact details provided through the Platform, and acknowledges that any inaccurate or incomplete information constitutes a breach of these Terms, releasing the Company from any liability arising therefrom.
b. Account Confidentiality: Login credentials are confidential and may not be disclosed or shared with any third party. The User shall remain fully responsible for all activities conducted through their account, whether authorized or not.
c. User Responsibility: The User represents and warrants that all actions carried out through their account are lawful and in accordance with applicable regulations and shall be fully liable for any misuse or violation committed through their account.
d. Prohibited Conduct: It is strictly prohibited to misuse the Platform, its content, or services, or to engage in any act that could harm the Company, other users, or third parties. The User must respect confidentiality, data protection, and public morals, and refrain from publishing or transmitting any harmful, unlawful, or defamatory material within or outside the Kingdom.
e. Acceptance of Procedures: By accessing the Platform or participating in any Auction, the User acknowledges and accepts all operational procedures and undertakes to perform them in good faith without causing harm to others or obstructing the auction process.
f. Disclaimer: The Company, its affiliates, and representatives provide no warranties—express or implied—regarding the Vehicles offered in any auction. Inspection reports and photographs are for informational purposes only and do not constitute a warranty of condition. The User/Bidder waives any right to claim compensation or hold the Company or Seller liable for defects discovered after delivery.

PARTICIPATION IN AUCTIONS AND SUBMISSION OF PURCHASE OFFERS
1. Acquiring Bidder Status. A User becomes a Bidder once all registration and eligibility requirements set forth in this Agreement are fulfilled and their account has been activated by the Company. The Bidder may then submit purchase offers for Vehicles listed on the Platform through their verified account, while adhering to the auction instructions and guidelines published on the Platform at the time of the auction.
2. Opening and Closing of Auctions. The Platform shall open and close each Auction on the date and within the duration specified in advance for displaying the Vehicles available for sale through the Platform.
3. Bidding Mechanism. Bidders may begin placing bids on the listed Vehicles once the Auction opens. A Bidder may increase the value of their purchase offer through the mobile application or the online auction website only during the auction period.
4. Live Auction. The auction shall be automatically extended for an additional five (5) minutes if a bid is placed on the vehicle during the last five (5) minutes of the auction. The Platform may, upon the request of the Supplier/Vehicle Owner or at the Company’s sole discretion, extend the auction for further five-minute periods to allow the submission of final bids. The results shall be announced immediately upon the closing of the auction.
5. Closed Auction. A Closed Auction opens and closes at the scheduled time without any extensions. Results are announced within two (2) Business Days of the Auction’s closure through the Platform.
6. Bid Closure. The Application/Website shall cease to accept bids immediately upon the closing of the auction.
7. Determining the Winner. The winning Bidder shall be the participant who submitted the highest purchase offer, as automatically determined by the Platform’s system.
8. Non-Finality of Sale upon Auction Closure. The closure of an Auction at the highest bid does not constitute final approval of the sale by the Company. The Company may impose additional requirements or conditions depending on the nature of the Auction or transaction. The sale shall be deemed complete only after full payment of the price and transfer of ownership between the Seller and the Buyer in accordance with this Agreement.
9. Notification of the Winner. The winning Bidder shall be notified of the results of both Live and Closed Auctions through a notification sent to their personal profile on the application.

AUCTION PRICE AND RELATED CHARGES
1. The final Auction Price payable by the Buyer shall be the highest winning bid duly recorded and confirmed in accordance with the auction terms and procedures set forth by the Company.
2. In addition to the Auction Price, the Buyer shall be solely responsible for payment of all related charges, including but not limited to:
a. Administrative fees (as determined and published by the Company from time to time);
b. Transportation and handling fees;
c. Ownership transfer fees;
d. Vehicle registration renewal fees, penalties (if any), and periodic inspection fees; Insurance fees, where renewal of the registration requires issuance of insurance in the name of the owner (if ownership transfer is not completed within thirty (30) days following the auction closing date); and
e. Storage fees, where applicable;
f. Inspection, evaluation, and authentication fees; and
g. Any statutory taxes, duties, or government-imposed fees required under the laws and regulations of the Kingdom of Saudi Arabia.
h. Any additional fees imposed by the company as it deems appropriate.
3. Value Added Tax (VAT) shall be applied to the Auction Price and all related charges in accordance with the rules and regulations issued by the Zakat, Tax and Customs Authority (“ZATCA”).
4. The Company reserves the right, at its sole discretion, to amend or revise the administrative or service charges applicable to auction transactions from time to time. Any such amendment shall become effective upon its publication on the Platform and shall be deemed binding upon the Buyer.
5. The Buyer acknowledges and agrees that he shall bear, solely and exclusively, all costs, taxes, and government fees arising from or related to the transfer of ownership, registration, or insurance of the vehicle, as well as any subsequent obligations following the sale, in accordance with the applicable laws and regulations. The Buyer shall also be liable for any financial penalties recorded against the vehicle after its receipt.

PAYMENT AND TRANSFER OF OWNERSHIP
1. The Buyer shall pay the full Auction Price within seventy-two (72) hours from the announcement of the auction results, together with any other applicable fees, charges, and taxes.
2. All payments shall be made by bank transfer to the following bank accounts designated by the Company:
A. Abdul Latif Jameel Technology Co. Ltd.
- Account Number: 577000010006080077744
- Bank Name: Al Rajhi Bank
- IBAN: SA5280000577608010077744
B. Abdul Latif Jameel Technology Co. Ltd.
- Account Number: 001231616221
- Bank Name: SABB Bank
- IBAN: SA5045000000221231616001
3. Once the Company receives the transferred amount, representing the Auction Price together with all applicable charges and fees, it shall commence coordination between the Buyer and the Supplier/Vehicle Owner (the “Seller”) and shall transfer the Vehicle’s sale price to the Seller in accordance with the agreed terms and conditions.
4. Vehicle ownership shall pass to the Buyer only after full settlement of the Auction Price and all related fees. The Buyer must complete the ownership transfer within the duration stated in this Agreement; otherwise, the Company reserves the right to impose penalties or deduct compensation amounting to two thousand Saudi Riyals (SAR 2,000) per vehicle.
5. The Supplier, or the Company if authorized by the Supplier, shall issue VAT-compliant invoices for all payments received from the Buyer. The Buyer shall bear the VAT in accordance with applicable ZATCA regulations.
6. The Company shall have the right to set off or deduct any amounts due from the Buyer—including administrative charges, penalties, or compensation—against any deposits or balances held on behalf of the Buyer.
7. All payments under this Agreement shall be made in Saudi Riyals (SAR).
8. Any dispute relating to invoicing or charges shall not suspend the Buyer’s payment obligations. The undisputed portion shall be paid on time, while the disputed portion shall be resolved in good faith between the Parties.
9. The vehicle documents shall be delivered after full payment has been made. Ownership transfer must be completed within sixty (60) days through the mechanism agreed upon in this Agreement and in accordance with the applicable laws and regulations in the Kingdom.
10. The Company shall not be liable for any delay arising from circumstances beyond its control.
11. If ownership transfer cannot be completed due to the Vehicle Owner’s breach or withdrawal, damage to the vehicle, or failure to fulfill the obligations within sixty (60) days, the Company shall refund the full amount to the Buyer’s original account. The Company’s liability shall be strictly limited to refunding the amounts received.
12. In multi-vehicle transactions, partial settlement or delivery may be applied in accordance with the Company’s policies, with any refundable amounts duly adjusted.
13. Participation in the auction and payment of the bid amount shall constitute acknowledgment that the Company bears no responsibility for the vehicle’s condition, inspection accuracy, or hidden defects. The Buyer’s sole and exclusive remedy in the event of non-completion or delay shall be the refund of the paid bid amount only.
14. Inspection reports are visual and preliminary in nature. The Company shall not be liable for any issues or defects discovered thereafter. The Buyer assumes full responsibility for the vehicle upon purchase.
15. Winning the auction constitutes a binding offer to purchase, and the Buyer shall complete all subsequent requirements (including insurance, ownership transfer, deregistration, etc.) in accordance with applicable laws and the Company’s requirements.
16. Withdrawal after Award: The Buyer may not withdraw after the award of the auction. In the event of withdrawal: (a) an amount of Two Thousand Saudi Riyals (SAR 2,000) per Vehicle for which the purchase price is not paid shall be deducted from the Auction Security Deposit as agreed liquidated damages; and (b) if the amount of the agreed liquidated damages exceeds the value of the Security Deposit previously paid by the Bidder, the Company shall be entitled to claim any excess amount.
17. A Value Added Tax (VAT) of fifteen percent (15%) shall apply to the final price and any taxable fees, in accordance with the regulations of the Zakat, Tax and Customs Authority (ZATCA).

Additional Financial Guarantees
In cases where the Buyer cannot be added as the actual user of the vehicle awarded in the Auction, for any reason whatsoever, the following provisions shall apply:
1. Temporary Deposit: The Buyer shall deposit an amount of two thousand Saudi Riyals (SAR 2,000) for each vehicle, indicating the license plate number and vehicle type in the bank transfer reference. This amount shall be refunded upon submission of proof of legal transfer of ownership.
2. Promissory Note and Additional Security: The Company may, at its discretion, require the Buyer to issue a promissory note in the amount of ten thousand Saudi Riyals (SAR 10,000) as an additional guarantee, together with the auction deposit of SAR 5,000.
3. Retention of the Deposit: The deposit of SAR 2,000 per vehicle shall not be refunded until all outstanding traffic violations, if any, related to the auctioned vehicle have been fully settled.
4. Excess Violations: If the total amount of traffic violations exceeds SAR 2,000, the Buyer shall pay the difference within three (3) business days from notification. In the event of non-payment, the Company shall have the right to enforce the promissory note in accordance with the laws and regulations in force in the Kingdom of Saudi Arabia.
5. In cases where registration is made through a Promissory Note with a value of Fifteen Thousand Saudi Riyals (SAR 15,000), payment of an amount of Two Thousand Saudi Riyals (SAR 2,000) per vehicle shall be deemed sufficient in lieu of adding the Buyer as the actual user of such vehicle

 
Terms and Conditions for the “Sell Your Car” Service on Motory Auction
By using the “Sell Your Car” service, the User hereby agrees to the following terms and conditions, in addition to Annex (A): General Terms and Conditions:
1. User Responsibility for Vehicle Information
1.1 Ownership of Content and Right of Use: The User grants Motory Auction Company a perpetual, non-exclusive, and irrevocable license to use any images, videos, or data uploaded to the Platform for the purposes of operating the service, marketing, promotion, or legal protection. The Company reserves the right, at its sole discretion and without prior notice, to delete or modify any content it deems inappropriate, unlawful, or inconsistent with its standards or the applicable laws of the Kingdom of Saudi Arabia.
1.2 Accuracy of Information: The User shall bear full and sole responsibility for accurately and completely entering all required vehicle information through the Application, including but not limited to:
a) Basic vehicle details;
b) Simplified inspection information; and
c) The minimum sale price.
1.3 Verification Disclaimer: Mazad by Motory does not review or verify the accuracy of any information entered by the User. Any inaccurate, incomplete, or misleading information may result in the cancellation of the auction or sale without refund of any paid fees.
1.4 Unlawful or Inappropriate Content: If the User uploads any images, videos, or content deemed in violation of Saudi laws or public order, Mazad by Motory reserves the right to take any appropriate legal action to protect its rights and reputation.
2. Vehicle Identification Number (VIN) and Summary Report
2.1 The User must enter a valid Vehicle Identification Number (VIN) to retrieve the official vehicle summary report from Mojaz.
2.2 The existence of a valid Mojaz summary report is a mandatory requirement for listing a vehicle for sale through the “Sell Your Car” service.
2.3 If no report is available or the VIN is invalid, the vehicle listing shall be rejected and not accepted for auction.
3. Vehicle Condition and Inspection Data
3.1 Motory Auction does not perform any physical inspection of the vehicle.
3.2 The User shall:
a) Enter all required vehicle information;
b) Complete all inspection fields in the application accurately;
c) Upload clear and comprehensive photos of the vehicle, and optionally a video; and
d) May upload an external inspection report (optional).
3.3 The User bears full responsibility for the accuracy and authenticity of all submitted information, data, and attachments.
3.4 In the event that any submitted information is found to be false or misleading, Mazad by Motory reserves the right to:
a) Cancel the auction or the listing; and
b) Impose financial penalties, as applicable on a case-by-case basis, including the deduction of the service fee provided for under this Application.
3.5 The vehicle is sold “as is, where is”, without any express or implied warranties as to its condition or fitness for a particular purpose. The User’s (the “Seller’s”) and Buyer’s review of the information and photographs published on the Platform shall be deemed sufficient for evaluation and decision-making. The User assumes all risks associated with the vehicle’s actual condition.
4. Ownership and Regulatory Requirements
4.1 The User offering a vehicle for sale must:
a) Be the legal and rightful owner of the vehicle; and
b) Be the registered account holder on the Motory Auction application.
4.2 For vehicles older than three (3) years, the following conditions must be met:
a) The vehicle must have a valid periodic inspection certificate; and
b) The registration must be valid, with at least two (2) weeks remaining before its expiry to ensure smooth ownership transfer.
5. Right to Suspend or Impose Penalties
5.1 The Company reserves the right, without prior notice, to suspend, restrict, or terminate any User’s access to the Platform or its services, in whole or in part, if the User commits a violation, engages in misuse, provides false information, or breaches applicable laws or regulations. The Company shall bear no liability to compensate the User in such cases.
5.2 Correction of Errors and Cancellation of Transactions: The Company reserves the right to correct any material or technical error relating to vehicle information, pricing, or listings, and may cancel any sale or auction prior to ownership transfer if a material defect, misuse, or suspected fraud is detected, without any liability to compensate the User.
6. Paid Service
6.1 The “Sell Your Car” service is a paid service.
6.2 All payments made to the Company are non-refundable, for any reason whatsoever, including, without limitation, the User’s cancellation of the listing, failure to complete the sale, or account suspension or termination by the Company.
7. TAXES AND LEVIES
7.1 All amounts payable to the Company under this Agreement are exclusive of any taxes, duties, levies, or charges, including Value Added Tax (VAT), which shall be charged in addition at the applicable rate solely in respect of the services provided by the Company as an electronic platform. The Customer agrees to bear such Taxes and to pay all invoiced amounts in full without any set-off, counterclaim, deduction, or withholding, except where such deduction or withholding is required by applicable law.
7.2 For the avoidance of doubt, the Company does not supply the vehicle, does not set, determine, collect, or receive the consideration for the sale of the vehicle, and does not issue any tax invoice or receipt in respect of the vehicle sale price. Any Taxes (including VAT), duties, or governmental charges arising in connection with the sale and transfer of ownership of the vehicle shall be the sole responsibility of the Seller and/or the Buyer, as applicable, in accordance with the separate contractual arrangement between them.
7.3 Where applicable laws or regulations require the deduction or withholding of any Taxes from payments payable to the Company under this Agreement, the Customer shall notify the Company in writing in advance and shall agree such deduction or withholding with the Company prior to making the relevant payment.
7.4 Where relevant, the Customer shall be responsible for giving all notices and paying all Taxes (including any withholding taxes), duties, and fees required by applicable law in connection with its use of the Platform and receipt of the Company’s services, excluding any Taxes relating to the sale of the vehicle, which shall remain outside the scope of the Company’s obligations.
7.5 The Customer shall indemnify and hold harmless the Company against any claim, assessment, penalty, or liability arising from the Customer’s failure to pay any Taxes it is legally obliged to pay in relation to the Company’s services and/or from any breach of its obligations under this Clause 7 or applicable law.
7.6 Each Party shall be responsible for its own Taxes and regulatory compliance obligations arising from its respective activities under this Agreement, and nothing herein shall be construed as making the Company responsible for any Taxes, liabilities, or obligations arising from the sale of vehicles between Sellers and Buyers conducted via the Platform.
7.7 Where applicable, any stamp duty payable in connection with this Agreement shall be borne by the Customer.
8. Customer Complaints, Offers, and Compensation
For the avoidance of doubt, Motory Auction does not handle, manage, resolve, or intervene in any customer complaints, claims, or disputes arising between Sellers and Buyers in connection with auctioned vehicles, including but not limited to vehicle condition, pricing, ownership, payment, delivery, or transfer of title.
All such complaints, claims, or disputes shall be handled exclusively between the Seller and the Buyer under their separate contractual arrangement.
Motory Auction shall not provide, offer, arrange, or grant any refunds, discounts, compensation, settlement, or remedial action to Buyers or Sellers in connection with any auctioned vehicle.
9. Responsibilities of the Seller, Buyer, and Motory Auction Platform
9.1 The role of Motory Auction is limited to providing an electronic platform that facilitates auctions between Sellers and Buyers.
9.2 Motory Auction bears no legal or technical responsibility for the condition, ownership, or regulatory status of any vehicle listed.
9.3 The Buyer bears sole responsibility for verifying all vehicle details prior to completing any purchase.
9.4 The Seller shall be obligated to proceed with the sale if the final bid reaches or exceeds the minimum price set by the Seller.
9.5 The Seller undertakes not to list the same vehicle for sale on any other website or platform during the auction period.
9.6 Motory Auction does not issue tax invoices for vehicle sales, as such transactions are conducted between individuals.
9.7 The Buyer shall pay the auction commission directly to the Company’s designated account. After verifying that there are no material discrepancies between the vehicle’s actual condition and the Seller’s declared information, the Buyer shall transfer the vehicle’s purchase price (net of the previously paid commission) to the Seller’s account through Dhamin platform to complete the ownership transfer. If the Buyer fails to pay the vehicle price within twenty-four (24) hours of auction closing, a penalty of SAR 2,000 per vehicle shall apply, which may be deducted from the Buyer’s auction deposit or collected under a promissory note.
10. Limitation of Liability
The Company, its affiliates, employees, officers, representatives, and subcontractors shall not be liable for any direct, indirect, incidental, consequential, or special damages arising out of or related to the use of the Platform or any transaction conducted between Users.
Motory Auction shall not be liable, under any circumstances, for the sale, purchase, condition, ownership, pricing, transfer, delivery, or regulatory compliance of any vehicle auctioned through the “Sell Your Car” service.
The Company’s total liability, under any circumstances, shall not exceed the amount of service fees paid by the User for the disputed service, if any. This Section 10 shall apply notwithstanding anything to the contrary contained in Annex (A).
11. Deposit Maintenance and Deductions
The User shall maintain a minimum auction deposit balance, as determined by Motory Auction from time to time. The Company may deduct from such balance any amounts due, including compensation, penalties, or other fees. The Company may also forfeit the deposit if the User materially breaches its obligations.
12. Evidentiary Value of Platform Records
The Platform’s electronic records, notifications, and transactions generated by the Company’s systems shall constitute conclusive and binding evidence of their contents and shall be admissible before the competent authorities, unless proven otherwise.
13. User’s Acknowledgment and Electronic Acceptance
By clicking “I confirm that I have read, understood, and agree to the Terms and Conditions,” or by using the Platform or any of its services, the User irrevocably acknowledges that he/she has read, fully understood, and accepted this Agreement and Annex (A): General Terms and Conditions, and is bound thereby. Such acknowledgment shall constitute a legally binding electronic signature under the E-Commerce Law and the Electronic Transactions Law in force in the Kingdom of Saudi Arabia.

 
Annex A: General Terms and Conditions
These Terms and Conditions apply to Mazad by Motory Platform Use Agreement, the General User Terms and Conditions, and the “Sell Your Car” Service Terms, together with any related annexes or policies, to the extent applicable and without prejudice to more specific provisions. They shall apply mutatis mutandis to reflect the relevant capacities (User/Bidder/Seller/Buyer). In the event of any inconsistency, the provisions granting the Company broader rights or authorities shall prevail.
1. REPRESENTATIONS AND WARRANTIES
1) The User and/or the Bidder hereby represents and warrants to the Company as follows:
A. The Bidder represents and warrants that they possess the full legal right, capacity, and authority to enter into this Agreement and perform all obligations arising from it.
B. The execution and performance of this Agreement by the Bidder do not and will not conflict with, or result in any breach of, any contract, law, regulation, or obligation binding upon them.
C. The User shall at all times comply with all Applicable Laws, regulations, and instructions in force in the Kingdom, including but not limited to, those related to traffic, insurance, auctions, and transfer of vehicle ownership.
D. The User warrants that all personal, commercial, and financial information and documents provided to the Company are true, accurate, complete, valid, and not misleading, and that any changes thereto shall be promptly updated through the Platform.
E. The Bidder is not legally prohibited—personally, corporately, or through any governmental or electronic platform (including Absher)—from participating in auctions, purchasing, or owning vehicles within the Kingdom.
F. The Bidder acknowledges having reviewed the vehicle inspection report, photographs, and all related information available on the Platform, and that submission of a bid constitutes conclusive acknowledgment of full awareness of the vehicle’s condition and location. The Bidder waives any subsequent claim to the contrary.
G. The Bidder represents that they have sufficient financial capacity to pay the bid amount, related fees, and applicable taxes within the deadlines specified in this Agreement.
H. If the Bidder is a company or legal entity, it represents and warrants that:
i. It holds a valid commercial registration authorizing the sale and purchase of vehicles or related activities;
ii. It has submitted all required corporate documents to the Company; and
iii. Its authorized representative has full legal authority to sign, bid, and act on its behalf.
I. If the Bidder is a resident (non-Saudi), they represent and warrant that:
i. They hold a valid residence permit (Iqama) and a valid Saudi driver’s license;
ii. The purchase is for personal use only, and the Bidder acknowledges that, under the applicable laws and regulations of the Kingdom, residents may not own more than two (2) vehicles at any given time. The Bidder hereby represents that they remain within such ownership limit and shall bear full responsibility for any violation thereof, including any rejection or delay in ownership transfer arising from non-compliance.
iii. They have obtained any required permits or approvals for specific vehicle types.
iv. They acknowledge that auction awards may not be transferred or assigned to others; and
v. All payments will be made exclusively from their personal bank account registered on the Platform.
J. The Bidder undertakes to provide, upon request, valid and updated supporting documents, including without limitation:
i. National ID and driver’s license (for citizens);
ii. Residence permit (Iqama) and driver’s license (for residents);
iii. Any special permits required for specific vehicle types;
iv. Proof that residents do not own more than two vehicles; and
v. Any additional documentation or confirmations required by the Company or Competent Authorities from time to time.
K. The Bidder undertakes to participate in the Auction in good faith, free of fraud, collusion, or manipulation of prices or bids, and in full compliance with applicable Saudi laws and regulations.
L. Any power of attorney or authorization presented by the Bidder shall comply with Applicable Laws, be valid under Sharia and Saudi regulations, and be duly issued by a notary public or certified by the Chamber of Commerce, or as otherwise required by the Company from time to time.
M. The User and/or the Bidder acknowledges that the Company does not guarantee the sale of any Vehicle or the achievement of any specific or minimum price, and that all bids are made at the Bidder’s own discretion and risk.
N. The Bidder acknowledges that the Company does not guarantee the completion of ownership transfer within a specific timeframe, and that the Company shall bear no liability for any delay, failure, or deficiency in the completion of the sale or ownership transfer, provided that such matters are beyond the Company’s reasonable control.
O. “As-Is / Where-Is.” Vehicles are offered and sold strictly “as-is / where-is,” without any express or implied warranties of condition or fitness for a particular purpose. Bidder/Buyer relies on the inspection report and media provided and bears all risks of post-sale discoveries or variances.
P. These representations and warranties shall remain valid, binding, and enforceable throughout the Term of this Agreement.
2. INDEMNIFICATION AND LIABILITY
1) The User/Bidder shall fully indemnify, defend, and hold harmless the Company, its Affiliates, and each of their respective directors, officers, employees, representatives, and agents (“Indemnified Parties”) from and against any and all claims, suits, demands, damages, losses, costs, liabilities, and expenses (including legal fees) arising out of or in connection with:
A. Any breach by the User/Bidder of their obligations, representations, or warranties under this Agreement;
B. Any inaccurate, incomplete, or misleading information provided by the User/Bidder through the Platform;
C. Any misuse, manipulation, or unauthorized use of the Platform, or interference with auction operations;
D. Any delay or failure by the Buyer to complete payment, ownership transfer, or vehicle collection within the required period; or
E. Any violation of Applicable Law, regulations, or instructions issued by competent authorities.
2) Upon completion of the sale, the Buyer shall bear full and exclusive responsibility for the Vehicle, including its legal, traffic, and physical condition, from the date of vehicle receipt. The Buyer shall indemnify the Company against all claims, penalties, or losses arising from traffic violations, damages, or other obligations linked to the Vehicle after the sale date.
3) Without prejudice to other remedies, the Company may deduct, set off, or retain from any deposit, payment, or Promissory Note any amount due from the Buyer under this Agreement, including but not limited to:
A. Agreed compensation for withdrawal (SAR 2,000 per Vehicle);
B. Storage, transportation, or administrative fees; and
C. Any other costs, losses, or damages incurred due to the Buyer’s breach or delay.
D. The Company’s determination of such losses shall be final and binding and may be enforced without further notice.
4) The Company’s total liability under this Agreement, whether in contract, tort, or otherwise, shall not exceed the amount actually paid by the Buyer for the Vehicle in question. PROVIDED THAT this Clause 4 shall not apply to the “Sell Your Car” service offered through Motory Auction. For the “Sell Your Car” service, the Company’s liability (if any) shall be governed exclusively by the limitation of liability provisions set out in the applicable “Sell Your Car” Terms and Conditions, and shall in no event exceed the service fees paid to the Company for such service.
The Company shall not be liable for any indirect, incidental, or consequential losses, including loss of profit or opportunity, except in cases of wilful misconduct or gross negligence by the Company.
5) The Buyer acknowledges that the Company does not guarantee the sale of any Vehicle or the achievement of any specific price, nor does it guarantee that ownership transfer will occur within a particular timeframe. The Buyer waives any claim against the Company arising from hidden defects, inspection inaccuracies, or delays beyond the Company’s reasonable control.
6) The indemnity and limitation of liability provisions under this Agreement shall survive the completion of sale, payment, ownership transfer, termination, or expiry of this Agreement for the longer of: (i) the statutory limitation period under Applicable Law; or (ii) 3 years from the date of termination or expiry.
3. COMPLIANCE WITH LAWS
1) The User/Bidder undertakes to comply, at all times, with all applicable laws, regulations, and governmental directives of the Kingdom of Saudi Arabia, including but not limited to the Traffic Law and its Implementing Regulations, Anti-Money Laundering Law, Anti-Bribery and Corruption Laws, E-Commerce Law, Cybercrime Law, and Data Protection and Privacy Regulations, as well as any other rules or requirements issued by competent authorities in relation to auctions, vehicle ownership, or electronic transactions.
2) The User/Bidder shall not engage in any fraudulent, deceptive, or manipulative conduct, including collusion, artificial bidding, money laundering, or price manipulation. The Bidder acknowledges that such acts may result in immediate account suspension, cancellation of bids, forfeiture of deposits, and referral to competent authorities.
3) The User/Bidder shall not offer, give, or promise any payment, gift, advantage, or other benefit to any employee, agent, or representative of the Company, or to any other bidder or third party, for the purpose of influencing an auction result or obtaining an unfair advantage. Any such conduct shall constitute a material breach of this Agreement and may be reported to the competent authorities.
4) All payments under this Agreement shall be made through traceable channels (e.g., bank transfer) directly from the Bidder’s personal or corporate account as registered on the Platform. The Company reserves the right to reject any payment made from an unregistered, third-party, or anonymous source
5) The Bidder agrees to cooperate fully with the Company and Competent Authorities in any investigation relating to suspected violations of law, fraud, money laundering, or other unlawful activity connected with the use of the Platform.
6) User/Bidder shall promptly furnish documents/information for KYC/AML/CTF and source-of-funds checks. Non-compliance authorizes suspension/termination and holding/refunding/forfeiture of amounts as permitted by law.
4. INTELLECTUAL PROPERTY
1) The term “Intellectual Property” means any intellectual property rights, including without limitation: trademarks, logos, designs, patents, copyrights, moral rights, database rights, rights in know-how, inventions, trade secrets, software, and Confidential Information, whether registered or unregistered, including all applications for registration, renewals, extensions, and all rights or forms of protection having equivalent or similar effect in any jurisdiction, which are owned by a Party or used in connection with this Agreement or the Platform.
2) All Intellectual Property Rights in and to the Platform, its software, design, database, logos, content, and any materials or data generated through its operation shall remain the exclusive property of the Company. Nothing in this Agreement shall be construed as transferring or granting any license or ownership rights to the User/Bidder other than the limited, personal, non-exclusive, and revocable right to use the Platform for participation in auctions in accordance with these Terms and Conditions.
3) The User/Bidder shall not copy, reproduce, modify, reverse-engineer, decompile, distribute, or create derivative works based on the Platform, its content, or any part thereof. The User shall not use any automated system, scraper, or data extraction tool to access or collect information from the Platform without the Company’s prior written consent.
4) Each Party agrees to avoid any action that would impair or infringe upon the other Party’s Intellectual Property Rights. The User shall promptly notify the Company if he/she becomes aware of any unauthorized use, infringement, or threat affecting the Company’s Intellectual Property Rights, and shall cooperate with the Company in protecting such rights.
5) Upon termination or deactivation of the User’s account, the User shall immediately cease all use of the Company’s Intellectual Property and return or delete any materials, data, or content obtained from the Platform. For clarity, the Company shall have no obligation to return or delete any factual data, records, or information relating to vehicles, auctions, or transactions generated during the User’s use of the Platform, which shall remain part of the Company’s business and compliance records.
6) The provisions of this Article shall survive termination or expiration of this Agreement.
5. FORCE MAJEURE
1) A “Force Majeure Event” means any circumstance beyond the reasonable control of a Party that prevents, delays, or hinders the performance of its obligations under this Agreement, including but not limited to:
A. Acts of God such as flood, drought, earthquake, storm, or other natural disasters;
B. Epidemic, pandemic, or public-health emergency (including government restrictions or lockdowns);
C. War, terrorist acts, civil unrest, riot, armed conflict, imposition of sanctions, embargo, or severance of diplomatic relations;
D. Nuclear, chemical, or biological contamination, or sonic boom;
E. Any order, regulation, or decree of a governmental or public authority, including restrictions on trade, transportation, or ownership transfer;
F. Widespread, regional, or global failure or outage of telecommunications, internet services, cloud platforms, or power networks, provided such failure is not due to the negligence or non-payment of the affected Party.
2) The affected Party shall:
A. notify the other Party in writing within three (3) days of becoming aware of the Force Majeure Event, specifying: (i) its nature, (ii) commencement date, (iii) expected duration, and (iv) impact on performance.
B. use reasonable efforts to mitigate the effects of the Force Majeure Event and keep the other Party informed in writing of progress and mitigation actions.
C. During the continuance of a Force Majeure Event, the affected Party’s obligations shall be suspended to the extent affected, and the time for performance extended accordingly. The corresponding obligations of the other Party shall also be suspended to the same extent.
D. Once the Force Majeure Event ceases, the affected Party shall promptly resume performance of its obligations.
3) If a Force Majeure Event prevents or delays performance for a continuous period exceeding sixty (60) days, the Party not affected may terminate this Agreement by written notice to the affected Party without liability, except for obligations accrued prior to termination.
4) For the avoidance of doubt, the Company shall not be liable to the Bidder or any other person for any loss, delay, or damage resulting directly or indirectly from a Force Majeure Event, including the suspension of auctions, delays in payment processing, or inability to complete ownership transfer, provided the Company acts in good faith and takes reasonable steps to mitigate disruption.
6. CONFIDENTIALITY
1) The User/Bidder (“Receiving Party”), for itself and on behalf of its employees, contractors, agents, and representatives, undertakes to maintain in strict confidence all information, data, and materials of a confidential nature received from or relating to Abdul Latif Jameel Technology Co. Ltd. or its affiliates (collectively, “The Company ”) in connection with this Agreement, the Platform, or any auction activities (“Confidential Information”). The Bidder shall not use such information for any purpose other than participating in the auctions in accordance with this Agreement and shall not disclose it to any third party without The Company’s prior written consent.
2) “Confidential Information” includes, without limitation, all information relating to The Company’s business, systems, technology, platform design, vehicle data, customer data, supplier relationships, pricing, processes, and operational or financial matters, whether disclosed in writing, electronically, or orally.
3) Confidential Information shall not include information that:
A. was public at the time of disclosure or becomes public through no act or omission of the Bidder;
B. was lawfully in the Bidder’s possession prior to disclosure by The Company ; or
C. is required to be disclosed by law, regulation, or court order, provided the Bidder promptly notifies The Company and cooperates in good faith to limit or prevent such disclosure.
4) The Bidder shall protect all Confidential Information using at least the same degree of care as it uses to protect its own confidential information, and in no event less than a reasonable degree of care.
5) The Bidder acknowledges that all personal data processed through the Platform is subject to the Personal Data Protection Law of the Kingdom of Saudi Arabia and related regulations. The Bidder undertakes to use such data solely for lawful purposes, to protect it from unauthorized access or disclosure, and not to retain or process it beyond what is permitted under this Agreement
6) Upon termination of this Agreement or deactivation of the Bidder’s account, and upon The Company’s written request, the Bidder shall promptly:
A. return or securely destroy all tangible or electronic copies of The Company’s Confidential Information; and
B. Confirm such destruction or return in writing.
For clarity, The Company shall have no obligation to return or delete any factual data, records, or information relating to vehicles, auctions, or transactions generated during the performance of this Agreement, which shall remain part of The Company’s business and compliance records.
7) The provisions of this Article shall survive termination or expiration of this Agreement.
7. PERSONAL DATA PROTECTION
1) During the use of the Platform and participation in Auctions, the User/Bidder (“Receiving Party”) may access or receive personal data relating to the Company, its affiliates, employees, suppliers, or customers (“Disclosing Party”). Accordingly, the User/Bidder undertakes as follows:
A. Use and process such personal data solely for legitimate and limited purposes directly related to participating in auctions and completing the sale and ownership transfer, and strictly in accordance with the Company’s written instructions.
B. Not disclose, transfer, or permit disclosure of any personal data to any third party, except (i) where expressly authorized in writing by the Company, or (ii) where required by applicable law.
C. Comply fully with all applicable personal-data-protection requirements, including without limitation the Saudi Personal Data Protection Law (PDPL) and its Implementing Regulations.
D. Restrict access to personal data only to authorized personnel who require such access for lawful purposes and ensure they are bound by appropriate confidentiality obligations.
E. Immediately notify the Company in writing of any accidental, unauthorized, or unlawful access to, or disclosure or processing of, personal data, providing full details of the incident and the remedial measures taken.
F. Not transfer, store, or process personal data outside the Kingdom of Saudi Arabia without the Company’s prior written consent and any required approval from the competent Saudi regulatory authority.
G. Upon the Company’s written request or upon termination of this Agreement, promptly cease processing personal data and either return or securely delete it, confirming such compliance in writing.
2) All data, records, and information relating to vehicles, auctions, or transactions generated through the Platform shall remain the exclusive property of the Company and form part of its business and compliance records. The Company may use anonymized or aggregated data for analytics, service improvement, and regulatory reporting, provided such use does not identify any individual.
3) The User/Bidder shall indemnify and hold harmless the Company, its affiliates, and their respective officers, employees, and agents from and against any claims, damages, fines, or expenses arising out of or resulting from the User/Bidder’s breach of this Article or of any applicable data-protection laws.
4) The obligations contained in this Article shall survive the termination or expiration of this Agreement.
8. MISCELLANEOUS
1) Relationship between the Parties
Nothing in these Terms and Conditions shall be construed as creating any employment, agency, partnership, or joint-venture relationship between the Company and the User. The User is an independent party and shall have no authority to act on behalf of, represent, or bind the Company in any manner. Each Party shall remain solely responsible for its own obligations, personnel, and activities.
2) Severability
The invalidity, illegality, or unenforceability of any provision of this Agreement shall not affect the validity, legality, or enforceability of the remaining provisions of this Agreement, nor of the Agreement as a whole.
3) No Assignment
a. The User may not assign, transfer, or delegate this Agreement, or any of their rights or obligations arising hereunder, whether in whole or in part, to any person or entity without the prior written consent of the Company.
Any assignment, transfer, or delegation made in violation of this provision shall be null and void.
b. The Company may, without the need for the User’s consent, assign or transfer this Agreement, in whole or in part, to any of its subsidiaries, affiliates, or as part of any restructuring, reorganization, or sale of its business, provided that such transfer does not prejudice the User’s rights under this Agreement.
4) Waiver
Failure by either Party on any occasion to insist upon the performance by the other Party of any obligation or provision under this Agreement shall not be construed as a waiver of such obligation or provision, nor as acceptance of any variation. Furthermore, no waiver by either Party of any breach of an obligation or provision of this Agreement, whether express or implied, shall operate as a waiver of any subsequent breach of the same or any other obligation or provision of this Agreement.
5) Agreement Modification
a. No amendment to these Terms and Conditions shall be effective unless made in writing and published on the Platform by the Company.
b. The Company may, at its sole discretion, amend or update any provision of these Terms at any time to comply with applicable laws, regulations, or binding directives, or for operational or technical reasons. Such amendments shall become effective and binding upon the User immediately upon their publication on the Platform, without the need for prior notice or separate signature.
c. Continued access to or use of the Platform or Auction Services after the publication of such amendments shall constitute the User’s acknowledgment and acceptance of the updated Terms.
6) Further Assurances.
User shall provide further documents/confirmations reasonably required by the Company or authorities to complete sale/transfer/compliance within Company-set deadlines.
7) No Reliance / No Advice.
User acknowledges platform information is operational only; the Company does not provide legal/financial/technical advice. User acts at its own risk without reliance on Company statements.
8) Subcontractors & Third-Party Services.
The Company may use subcontractors/service providers (payments, verification, cloud, logistics) without creating privity with Users and without liability beyond that mandated by law.
9) Error Correction & Cancellation.
Error Correction & Cancellation. The Company may, at its sole discretion, correct material/technical errors (including pricing/description/identity errors) and cancel any auction/transaction/award prior to ownership transfer where material fault or suspected abuse/fraud exists, refunding amounts received without liability for consequential losses.
10) Evidentiary Value of Digital Records.
The Company’s platform logs and electronic records (timestamps, access logs, notifications, transactions) shall constitute conclusive evidence unless proven otherwise and are admissible before competent authorities.
11) Notices and Communication
a. All notices, communications, or updates from the Company to the User shall be sent through the Platform, by email, SMS, or other electronic means using the contact details registered by the User.
b. Such communications shall be deemed validly served and legally effective once sent, whether or not the User confirms receipt.
c. The User shall ensure that their registered contact information remains accurate and up to date at all times.
12) Limitation of Liability
a. To the maximum extent permitted by law, the Company shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising out of or in connection with the use of the Platform, participation in any Auction, or any transaction between the User and a Seller, including but not limited to loss of profit, revenue, data, or opportunity.
b. The User acknowledges that the Company’s role is limited to operating the Platform and facilitating the auction process, and that all transactions are executed directly between the Seller and the Buyer.
13) Benefit and Non-Transferability
These Terms and Conditions are intended solely for the benefit of the Company, the User, and, where applicable, the Seller, within the scope of the Auction Services provided on the Platform. No other person or entity shall have any right to enforce or benefit from any provision herein.
14) Binding Effect
a. These Terms and Conditions shall be legally binding upon the Company, the User, and, where applicable, the Seller, and shall remain in full force and effect for as long as the User continues to access or use the Platform or participate in any Auction.
b. Any amendments or updates published on the Platform shall automatically become binding upon all registered Users and Sellers from the date of publication, without the need for any further act or signature.
15) Applicable Law
This Agreement shall be governed by and construed in accordance with the applicable laws and regulations of the Kingdom of Saudi Arabia, together with the terms and conditions stated herein.
16) Dispute Resolution
If any dispute or controversy arises between the Parties concerning the interpretation or execution of this Agreement, whether during its term or after its termination, the Parties shall endeavour to resolve such dispute amicably within fifteen (15) days from the date of its occurrence. If the Parties fail to reach an amicable settlement within this period, the dispute shall be referred to the competent court in Jeddah, Kingdom of Saudi Arabia.
17) Entire Agreement
The Agreement and appendices constitute the entire agreement between the Parties and supersede any prior contracts, agreements, or promises, whether written or oral, relating to the subject matter hereof.